Messages and notifications
The Internet of Insurance has two different ways to receive information - messages and notifications. Both are found on the top right of the navigation bar.
The ‘notifications’ icon is for when you have a new submission, the submission status has been changed, a document has been uploaded, or any other changes have been made.
The ‘messages’ icon is used when you have a new message in the collaboration/chat tool from an underwriter. You will receive notification of this message both in-app and via email.
You can also control your email notifications for submissions by clicking on ‘submission options’ and ‘submission email notifications.’ You can toggle email notifications on and off for each submission as well as see a list of everyone else receiving them.